There is a lot to say about customer onboarding.
So much so that it's hard to grasp everything there is to be done to improve the onboarded rate.
This growing playbook assembles the most important strategies.
How to reduce friction even in complex B2B products
The best content-based strategies for conversion and retention
9 email best practices
High-touch contact points deliver the most value
Customer Survey Guide (including onboarding and NPS surveys)
Customer Success Guide (with onboarding tips)